The time I need to prepare an order for shipping varies but I aim for 1-2 business days (not weekends). If you are in a hurry for your order, please contact me and I will endeavour to dispatch your order as soon as possible.
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Returns & exchanges:
I gladly accept returns and exchanges if you contact me within 14 days of delivery and ship items back within 30 days of delivery. I don’t accept cancellations but please contact me if you have any problems with your order.
Custom or personalised orders cannot be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns.
Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.